Ordering and Shipping Policy
Office HoursMonday-Friday, 9:00am - 5:00pm EST
Your orders are welcome in any of the four following ways. As always, we are happy to answer any questions you may have.
Tomric Systems, Inc.
85 River Rock Drive Suite 202
Buffalo, NY 14207
by Phone +964(0)750454 4479 / +964(0)770133 1771
ShippingAll orders are shipped via our special vehicles unless otherwise requested. Any claims regarding delivery charges for overnight or 2-day priority must be made to Prohealthline Co. within 5 working days. Insurance charges will be added when applicable.
ReturnsIf you are dissatisfied with a purchase, please call Prohealthline Co. within 30 days to obtain a return authorization number. If we have made a mistake, a credit will be issued and we will make every effort to correct the error to your satisfaction. All other returns will result in a restocking charge and a transportation cost deduction: A flat charge of $15 for returned merchandise of $100 or less and a 15% charge for returned merchandise exceeding $100 will be assessed. All returned merchandise must be in a saleable condition to be issued a credit. Returns of used merchandise will not be accepted. Please inspect merchandise carefully before using.
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